+
Positive
feedbacks
%
Turnover
increased
Overview
Built an AI-powered chatbot integrated into the JMA Painters website using JavaScript, HTML, and OpenAI API. The bot delivers context-aware service suggestions, collects quotes with visitor details, displays dynamic responses to painting queries, auto pops up after 10 seconds, and matches the brand’s styling. Close client collaboration ensured usability improvements and optimized user engagement, reducing lead collection time.
Challenges
- Avoiding repetitive responses
- Ensuring context-aware dynamic answers
- Matching chatbot UI to brand
- Enhancing website engagement and lead collection efficiency
- Integrating chatbot seamlessly into existing web infrastructure
Solutions
- Used OpenAI API for context-aware responses
- Implemented dynamic greetings and service recommendations
- Built custom lead collection forms
- Designed fully styled responsive widget
- Optimized bot behavior for usability and engagement
- Auto popup after 10 seconds to capture visitor attention
Testimonial
"The chatbot has transformed our website interactions—leads are collected faster, and visitors get immediate, helpful responses."
